FAQ

What is Georgia Grown Market?

The Georgia Grown Market is a centralized portal to shop a variety of products from our great state. The Market features some of Georgia’s best agricultural-based products, exclusively from our Georgia Grown members. From jams and jellies, gourmet sauces, honey, syrups, snacks and sweets, the market offers a wide variety of other artisanal goods.

How do I get my products listed on Georgia Grown Market?

In order to get your products listed on the Georgia Grown Market, they need to be produced in Georgia and you'll need to be a partnered vendor for the Georgia Grown Initiative. You can sign up for membership by following this link here.

How do I become a vendor partner on Georgia Grown Market?

We welcome all Georgia Grown members to apply to sell their products on Market, pending eligibility. The Market is a growing platform designed to connect consumers with local products and encourage support for Georgia-based farms, producers, manufacturers, and artisans. It’s a powerful tool to help promote and sell more Georgia Grown products while strengthening our growing network. To learn more about becoming a vendor, click here.

How can I join the Georgia Grown program if I am not a paid member?

To become a Georgia Grown member, visit our membership page by clicking here. Our memberships are best described in three ways: 

  • Georgia Grown Producer: includes non-processed agricultural products grown in Georgia, as well as manufactured goods whose key ingredient(s) are grown in our state.
  • Georgia Grown Company: Other types of Georgia-based businesses that specialize in and help cultivate our local growers, farmers, and overall agricultural community.
  • Georgia Grown Supporter: Businesses that are not necessarily headquartered in Georgia but work with and support the growth of the state’s agricultural industry.

Can I exchange or return an item?

We have a 3-day return policy, which means you have 3 days after receiving your item to request an authorization for return. 

For Returns

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If your request for return authorization is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can find out more about our return policy here.

For Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

For Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

What do I do if I receive a damaged or incorrect item?

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Do you ship internationally?

We do ship internationally. For more information about our shipping policy refer to the following: shipping policy

What payment options are available for Georgia Grown Market Place?

We accept a wide range of payment options, including but not limited to:

  • Visa, American Express, Mastercard, and Discover
  • Apple Pay and Google Pay
  • Shop Pay
  • Diners Club